DELIVERY AND RETURNS


Delivery

Delivery Times

Once your order is fulfilled, which can take up to maximum 15 working days, delivery times will depend on your location:

Spain (Mainland)

1-3 days

Europe

4-5 days

Rest of the world

4-10 days (depends on your location)*

*IMPORTANT: be advised that unexpected delays might occur due to the customs proceedings, which unfortunately we are not able to control

Deliveries are processed only on weekdays. Orders placed on Friday or during the weekend are processed the following Monday.

In case of urgency, please do not hesitate to contact us and we will do everything possible to manufacture and deliver your order as fast as possible. Be aware that additional charges will be applied in case of urgent orders.  

Delivery Costs

We try to chose the best delivery option for your order in terms of costs, speed and security and the costs are calculated upon your checkout depending on your location. On average, the shipping costs are:

Spain (Mainland)

FREE

Portugal

5€

Europe

15-25€ (depending on your location)

International

vary depending on your location and is calculated at the checkout*

*IMPORTANT: be advised that additional taxes and import charges might be applied upon arrival to the customs in your country

Tracking Your Order

Upon placing your order you will receive the tracking number and the corresponding courier link in the e-mail confirming your order. 

Returns

The returns will be accepted only if the following conditions are fulfilled:

  • any returns should be made within 15 days after you receive your order;
  • the shipping costs and any other related costs (such as import and customs fees, etc.) for the returned order are not covered and will be carried on your own account;
  • all the products should be intact, unused and not damaged;
  • all the products should have all the original labels attached;
  • all the products should be returned only in our original packaging.

Any product purchased through the Lemiche.com which has been personalized, is not subject to the Returns Policy.

How To Return an Order

If you are not satisfied with your order and would like to return it, first please contact us at contact@lemiche.com and we will inform you on the most efficient way to return your order to us. 

Processing Times and Refund

Once your returned order reaches us, which sometimes can take up to 10 working days depending on the courier, we will process it as soon as possible and send you a confirmation via e-mail to your registered address. After this date, within maximum of 14 working days we will send you the refund for you order, including taxes and excluding shipping costs. Lemiche.com will proceed to make that reimbursement using the same means of payment employed by the Buyer for the initial transaction.

If you need more information, please contact us at contact@lemiche.com.

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